Testimonials & Reviews
Based on 261 reviews
23:41 02 Jun 20
This was our initial call to any of the HVAC service companies in Richmond area since moving here at the end of 2018, so we were a bit anxious about it. Our house air conditioner wasn't working and with the weather turning very hot and humid, we needed help quickly. WG Speeks was able to help us... the same day we called. Vernon, the service tech, was wonderful! His cheerful attitude, his good listening skills, proficiency at diagnosing and troubleshooting our air conditioner, and very hard work, proved to be just what we needed to get the old air conditioner working again.read more
19:05 22 May 20
W.G. Speeks is the best! Always on time, call when they are on the way. All technicians are polite, friendly and take the time to answer questions
20:06 12 May 20
Guys here today didn’t spend much time. He said everything looked ok. Judy seems a lot more thorough. I’ll ask for her next time. The guys did not have on masks.
19:54 08 May 20
1. They show up when they say they will, or contact you and let you know they are behind.2. They show up when they say they will, or contact you and let you know they are behind.Yes I consider that to be important.Their staff is professional and they do a good job. Their prices are... reasonable, but heating and air isn’t cheap anywhere. If you don’t already have a good relationship with another hvac company, you should give Speeks a call.read more
18:32 08 Apr 20
The dispatcher called this morning to notify me that a technician was on his way. Donnie and helper promptly arrived and were extremely courteous, professional and thorough. I feel like they went the extra mile. I would recommend your business to all of my friends.
21:33 07 Apr 20
Phone contacts with W G Speeks are always pleasant, effective, and efficient.The Field Service Technicians are equally proficient and pleasant.Field Service HVAC Technician Vernon Black, the most recent Staff Member in my home, was an excellent Professional and an equally pleasant person, as... well.My wife and I are very pleased with W G Speeks.read more
14:56 03 Apr 20
I have been a customer for several years and WG Speeks is always courteous and responsive. Their work is thorough and performed efficiently. They answer any questions you have. Also they greet you with a smile and are respectful of your surroundings . Highly recommend. NL
18:47 04 Mar 20
Everything was great. Service technician was really really, good can't speak highly enough of her. She pays attention to the small details.
20:32 26 Feb 20
Dustin, W G Speaks Technician, was on time, very courteous, knowledgeable, keeping me informed as to what he was doing as well as his findings. He started and completed his maintenance checks, replacing dirty filters and resetting all three controls in a very timely manner. Thank You for your... services and God Bless!read more
16:31 10 Feb 20
We had Speaks do our HVAC in our home and pool house. The experience was quick and easy. Work was done in a professional and clean manner.
19:39 23 Jan 20
Confirmed my appointment the day before, they’ve called prior to arriving, was right on time, and they completed work quickly. The tech was very professional, and we have received excellent service from Speeks.
15:13 10 Dec 19
Dustin was on time! He seemed knowledgeable and thorough. He was respectful of my home and to us.
19:23 26 Nov 19
Judy was amazing. She was extremely knowledgeable and took the time to explain the issues I was having. She went over my filter selections, made some adjustments to my thermostats, etc. She even let me know some questions to ask regarding my recent new system installation.